Operational failure

Communications Facility

Telstra mobile network — NSW and Queensland calling outage

9–10 May 2023 · About 12 hours

New South Wales and Queensland, Australia

-30.0000, 151.0000

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What happened

Telstra customers, principally in New South Wales and Queensland, were unable to make or receive mobile calls from about 22:00 until around 10:00 the following day. The government major-outage table does not report a malicious cause, casualty or precise affected-user count.

When cited sources give different casualty, damage or spill figures for this event, they’re reported side by side above rather than merged into one number. See how confidence levels work.

Evidence
Documented
Confidence
High
Infrastructure
Communications Facility
Current temperature
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Latitude
-30.0000°
Longitude
151.0000°

Attribution

Responsibility has not been established in the cited reporting.

Sources

  1. Table of major telecommunications network outages in Australia from 2012 to 2024Australian Communications and Media Authority · Incident reporting